About Us

Our Coronavirus contingency continues to adhere to the Government's 2 metre social distancing at all times, with the use of Personal Protective Equipment (PPE). This ensures the protection of our customers, staff and members of the public.
About Us

Founder & Registered Manager - Karen Scott

Karen Scott is the Founder and Registered Manager of Promoting Independence South West Ltd. Karen has extensive knowledge and experience working with Adults within Social Services, Primary Mental Health Trusts and charity sectors. As a Qualified Social Worker since 2010, Karen has a passion for people's rights; particularly those with Learning Disabilities, Mental Health and Physical Disabilities.

After completing her Newly Qualified Award in Social Work, a Post Qualification in Mental Health and completing Level 3 in Management and Leadership Karen pursued her career within Cornwall County Council and Bath & North East Somerset Council as an Adult's Safeguarding Chair. This role evidenced the importance of good quality care and the roles and responsibilities of all professionals working with our most vulnerable people in society.

Karen lived in East Devon between 2016 to 2021 and worked in various Adult Social Care Teams, as a Team Manager from Community/hospital services to Countywide projects within Devon County Council Karen now lives in Newquay, Cornwall. Promoting independence, safety, choice and rights for adults has been the main principle of Karen's practice and management of services. Karen states that 'our practice is embedded by strength based and person-centred approaches to support and mentor our clients towards increased independence. This provides better outcomes and less reliance of services for our most vulnerable in society.

About Us

Deputy Lead Mentor & Coordinator - Elly Griffiths

Elly's Biography states:

'I have worked within the care sector for over twenty years now. My experience comes from a varied field including working within education within a specialist school for secondary age children both as a house parent and a learning mentor. This incorporated, supporting children & young people to learn independence through teaching them living skills, socialising within the community, building of confidence to develop friendships with their peers to supporting towards gaining qualifications. I have worked on a new project supporting children's mental health based on the water as water is an excellent nurturing tool to aid healing.

I have also worked supporting adults within hospital and community settings, a charity funded hospice, a large domiciliary care agency as a coordinator, and most recently within a brain injury /spinal injury sector of complex care on intensive twenty four hour care packages as a 2 to 1 support worker.

I am excited to be joining PISW as I believe we share the same ethos on promoting independence with a fresh outlook; encouraging new ideas and forward thinking to enable clients to experience a more holistic approach. I believe that this promotes individualised care , tailored to their own specific needs ,goals, and aspirations.

Life can throw us all a few challenges at times, it's about how we respond, act or adapt to them, and knowing how to support ourselves and others through them.

Mentor & Coordinator - Claire Tregunna

Claire's Biography states:

My partner and I love a table surrounded by friends and family, the sea, our dog, and weekends away in our van. I enjoy cooking, reading, and walking the dog; these are my me times which are especially important.

Although my background is in business and sustainable, accessible tourism, after having a family, there were some changes.
Being Cornish and having lived in Cornwall most of my life I have witnessed the changes (good and bad) and challenges for people with support needs.
After working as a HLTA for young people with learning difficulties in a rural secondary school, I undertook training in Advanced Counselling Studies before taking up a position at a larger school with a greater range of vulnerable young people. Most of my work was with young people with behavioural problems and other educational needs who wanted to be anywhere but school. My communication skills and person-centred approach saw a positive effect on the attitude of those students I worked with. I am approachable, kind, friendly (sometimes fun) and understanding which, I feel, the students welcomed.
For the last four years I have been working as a tenancy sustainment officer at a charity supporting vulnerable adults with complex support needs including drug and alcohol dependency. Through building relationships, an empathic and non-judgemental attitude, and my ability to treat each person as an individual, residents were able to engage in courses, activities and volunteer so enabling them to move to more independent living. I am so proud of the relationships I built whilst there and believe my outgoing personality and caring nature alongside my professional attitude were important factors in this.
I am excited to be able to use my skills as well as my experience and personality at such a forward-thinking company, to help build resilience and self-confidence for those people who may just need a bit of help to live more independently.